Team Leader

Dvm Protech has an opening for a Team Leader based in Gomti Nagar, Lucknow. The pay goes up to ₹25,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Marketing | Type : Sales | Languages : Hindi, English

Compensation

The salary for this role is ₹18,000 – ₹25,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marketing, Sales
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Type: Sales
• Languages: Hindi, English
• You are customer-first and polite

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Job at a glance

• Location: Gomti Nagar, Lucknow, Uttar Pradesh
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Dvm Protech.