International Bpo Executive

Dwc Technologies Pvt. Ltd. wants to bring on an International Bpo Executive for its Rajarhat, Kolkata team. 10 candidates will be hired for this role. Salary is up to ₹25,000/month.

In the employer’s words

We Are Hiring For The Us Energy Process. The Shift Timing Is From 7.30Am-5.00Am. We Do Provide Point Pick N Drop Facilty Along With Saturday & Sunday Fixed Weekoffs. 1 - 2 Years Experience Compulsory. | Languages : English

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A polite, calm under pressure attitude

What you get

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

What the job involves

As an International Bpo Executive, your work will include:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Rajarhat, Kolkata, West Bengal
• Work type: Office-based
• Job type: Full time
• Openings: 10
• Shift: 7:30 PM - 5:00 AM | Monday to Friday
• Interview timings: 4:00 PM - 7:00 PM | Monday to Friday

If this job suits you, apply now — shortlisted candidates will be contacted by Dwc Technologies Pvt. Ltd..