International Voice Process Agent

DWC Technologies Pvt. Ltd. wants to bring on an International Voice Process Agent for its Rajarhat, Kolkata team. There are 10 open positions. Salary is up to ₹25,000/month.

Note from the employer

Hiring Now! Join Our Us Energy Campaign As An International Sales Associate. Excellent English Communication And International Outbound Sales Experience Are Mandatory. Fixed Sat-Sun Off, Cab Facility, Salary On 1St Of Every Month, High Incentives, And Excellent Growth Opportunities. Call Hr Paramita: 9038993302. 1 - 2 Years Experience Compulsory. | Languages : English | Preferred Experience In : Real Estate

Salary

Salary: ₹16,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with English, Real Estate
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Preferred Experience In: Real Estate
• A customer-first, patient attitude

Job at a glance

• Location: Rajarhat, Kolkata, West Bengal
• Shift: 7:30 PM - 5:00 AM | Monday to Friday
• Interview timings: 5:00 PM - 7:00 PM | Monday to Friday
• Employment type: Full time
• Vacancies: 10
• Work mode: Office-based

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