International Voice Process Agent

Looking for an International Voice Process Agent role in Rajarhat, Kolkata? Dwc Technologies Pvt. Ltd. is hiring now. The pay goes up to ₹26,000/month. 6 candidates will be hired for this role.

Employer’s description

We Are Hiring International Sales Agentgot The Gift Of Communication Love Talking, Convincing & Closing Deals Then This Opportunity Is Calling You Position: Experienced Candidates From International Or Domestic Sales Can Apply. 1 - 2 Years Experience Compulsory. | Languages : English

Day-to-day work

In this role, you will:

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

What you get

You will be paid ₹16,000 – ₹26,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• Someone calm under pressure and polite

Job at a glance

• Work location: Rajarhat, Kolkata, West Bengal
• Interview timings: 5:00 PM - 7:00 PM | Monday to Friday
• Job type: Full time
• Openings: 6
• Work mode: On-site
• Shift: 7:30 PM - 5:00 AM | Monday to Friday

Ready to start? Upload your resume and apply to Dwc Technologies Pvt. Ltd. today.