International Voice Process Agent

A new International Voice Process Agent role is open at Dwc Technologies Pvt. Ltd., Rajarhat, Kolkata. No experience? You can still apply. The team is filling 5 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

We Are Hiring International Sales Executive.Location: New Town, Kolkata.Shift: Us Night Shift.Salary: Fixed Salary + Uncapped Incentives.Experience In International Or Domestic Sales Is An Advantage.Both Side Cab Facility.Strong Convincing And Negotiation Skills.Cont: Mousumi 7605858512.Immediate Joining. Type : International | Languages : English

Skills and qualifications

• Freshers are welcome to apply
• Education: Tenth Pass
• Comfortable with English, International
• Good English
• Freshers can apply
• Night shift
• Type: International
• Languages: English
• Someone calm under pressure and polite

Day-to-day work

• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Quick facts

• Work location: Rajarhat, Kolkata, West Bengal
• Vacancies: 5
• Employment type: Full time
• Work mode: Work from office
• Interview: 04:00 PM - 7:00 PM | Monday to Friday
• Timings: 7:30 PM - 5:00 AM | Monday to Friday

Ready to start? Upload your resume and apply to Dwc Technologies Pvt. Ltd. today.