International Voice Process Agent

DWC Technologies Pvt. Ltd. is looking for an International Voice Process Agent to join its team in Rajarhat, Kolkata. There are 12 open positions. Great for first-time job seekers. Salary is up to ₹25,000/month.

In the employer’s words

We Are Hiring International Sales Executive (Us Energy Process)Ready To Build A Rewarding Career In International Salesif You Have The Confidence To Communicate Effectively, The Passion To Achieve Targets, And The Drive To Grow In A Fast-Paced Environment, We Want To Hear From You!. Languages : English

What you get

Compensation: ₹17,000 – ₹25,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Candidate profile

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: English
• Good English
• Freshers can apply
• Languages: English
• Someone polite and customer-first

Position details

• Work location: Rajarhat, Kolkata, West Bengal
• Work type: Office-based
• Interview timings: 5:00 PM - 7:00 PM | Monday to Friday
• Employment type: Full time
• Vacancies: 12
• Working hours: 7:30 PM - 5:00 AM | Monday to Friday

Ready to start? Upload your resume and apply to DWC Technologies Pvt. Ltd. today.