International Voice Process Agent

Join Dwc Technologies Pvt. Ltd. as an International Voice Process Agent in Rajarhat, Kolkata. The team is filling 10 vacancies. Salary is up to ₹25,000/month.

In the employer’s words

Hiring: International Sales Associate (Us Energy). Rajarhat | 7:30 Pm-5 Am | 5 Days | Sat-Sun Off. 1+ Yr International Voice Sales Exp Required. Good English & Sales Skills. Salary On 1St + Unlimited Incentives + Free Cab. Call/Whatsapp Hr Paramita: 9038993302. Apply Now! Join Today!!. 1 - 2 Years Experience Compulsory. | Type : Outbound

Key responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Pay and perks

You will be paid ₹18,000 – ₹25,000 per month.

Requirements

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• A patient, calm under pressure attitude

Job details

• Work location: Rajarhat, Kolkata, West Bengal
• Shift: 7:30 PM-5:00 AM | Monday to Friday
• Work mode: On-site
• Employment type: Full time
• Interview timings: 5:00 PM - 8:00 PM | Monday to Friday
• Openings: 10

Interested? Apply now on BetterJobs with your resume — Dwc Technologies Pvt. Ltd. reviews applications regularly.