International Voice Process Agent

DWC Technologies Pvt. Ltd. wants to bring on an International Voice Process Agent for its Rajarhat, Kolkata team. Freshers can apply. The team is filling 5 vacancies. The pay goes up to ₹25,000/month.

In the employer’s words

Were Hiring: Freshers For Us Energy Process.Location: Kolkata. Night Shift.Both-Side Cab Facility.Freshers Are Welcome (Bpo/International Sales Experience Is A Plus).Excellent English Communication. Confident, Persuasive, And Target-Driven Personality. Icsc/Cbse Educational Background Preferred.Contact Hr Mousumi: 7605858512. Languages : English

Pay and perks

The salary for this role is ₹15,000 – ₹25,000 per month.

Day-to-day work

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Skills: English
• Good English
• Freshers can apply
• Night shift
• Languages: English
• A polite, customer-first attitude

Position details

• Location: Rajarhat, Kolkata, West Bengal
• Work mode: On-site
• Job type: Full time
• Interview: 04:00 PM - 8:00 PM | Monday to Friday
• Openings: 5
• Working hours: 7:30 PM - 5:00 AM | Monday to Friday

Apply today and take the next step in your career with DWC Technologies Pvt. Ltd..