International Voice Process Agent

Looking for an International Voice Process Agent role in Rajarhat, Kolkata? DWC Technologies Pvt. Ltd. is hiring now. The team is filling 15 vacancies. Salary is up to ₹35,000/month.

Employer’s description

Urgent Hiring: International Process Associate (Us Energy). Outbound Sales. Loc: Rajarhat | 7:30 Pm-5 Am | 5 Days | Sat-Sun Off. Must Have Excellent English Communication Skill. Salary On 1St + Unlimited Incentives + Both Side Cab. Call/Whatsapp Hr Paramita: 9038993302. Apply Now! Join Today!!. Type : International | Languages : English

Roles and responsibilities

As an International Voice Process Agent, your work will include:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Compensation

The salary for this role is ₹14,000 – ₹35,000 per month.

What we are looking for

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: English, International
• Good English
• Freshers can apply
• Type: International
• Languages: English
• Someone patient and customer-first

Position details

• Location: Rajarhat, Kolkata, West Bengal
• Openings: 15
• Working hours: 7:30 PM - 5:00 AM | Monday to Friday
• Employment type: Full time
• Work type: Office-based
• Interview: 5:30 PM - 8:00 PM | Monday to Friday

Interested? Apply now on BetterJobs with your resume — DWC Technologies Pvt. Ltd. reviews applications regularly.