Telecaller

Start your next role as a Telecaller with Dynamic Success Pathways Group in Amanaka, Raipur. The pay goes up to ₹8,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

What you get

The salary for this role is ₹5,000 – ₹8,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Hindi and English, Complaint handling, CRM tools
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Position details

• Work location: Amanaka, Raipur, Chhattisgarh
• Employment type: Full time
• Work mode: On-site
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Dynamic Success Pathways Group today.