Us Collection Voice Process

Join Dynasty Hr Solutions as an Us Collection Voice Process in Sector 18 - Gurgaon, Delhi. You can earn up to ₹30,000/month. 30 candidates will be hired for this role.

In the employer’s words

Transform Is Hiring Experienced And Motivated Professionals For An International Us Collections Voice Process. The Ideal Candidate Should Have Hands-On Experience In Us Collections And Be Comfortable Communicating With International Customers Over The Phone.Candidates With Strong Communication Skills, Collections Experience. 1 - 2 Years Experience Compulsory. | Type : International | Languages : Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Roles and responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.

Pay and perks

Salary: ₹23,000 – ₹30,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Bengali, English, Hindi, International, Kannada, Malayalam, Marathi and Punjabi
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: Malayalam, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are calm under pressure and polite

Job details

• Job location: Sector 18 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Dynasty Hr Solutions.