Customer Support Officer

Dynode Software Technology Pvt. Ltd is hiring a Customer Support Officer in Mithapur, Patna. Freshers can apply. 10 candidates will be hired for this role. You can earn up to ₹18,000/month.

Employer’s description

Dynode S/W Established In 2004. Till Today Having 50000+ Customer Base In Pan India. Software Company Operating In Six States Deales In Software Product For Pharmaceutical, Fmcg, Hospital, Tms& Various Other Field For The Customization. Requirement At Our Patna Office For Technical Support To Our Customer. Type : Sales | Languages : English, Hindi

Eligibility

• Open to freshers
• Education: Tenth Pass
• Comfortable with English, Hindi, Sales
• Male Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: English, Hindi
• Someone polite and calm under pressure

What you get

You will be paid ₹12,000 – ₹18,000 per month.

Day-to-day work

• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Mithapur, Patna, Bihar
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Timings: 10:30 AM - 8:00 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time

Apply today and take the next step in your career with Dynode Software Technology Pvt. Ltd.