Field Collection Executive

E Genesis Financial Solutions is hiring a Field Collection Executive in Civil Lines, Nagpur. No experience? You can still apply. The pay goes up to ₹12,000/month. There are 5 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

What you will do

• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Skills: Typing speed, Complaint handling, CRM tools, Hindi and English
• Male Only
• No English required
• Freshers can apply
• A customer-first, calm under pressure attitude

Pay and perks

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Position details

• Work location: Civil Lines, Nagpur, Maharashtra
• Employment type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 5

Ready to start? Upload your resume and apply to E Genesis Financial Solutions today.