Office Incharge

A new Office Incharge role is open at E Genesis Financial Solutions, Supela, Bhilai. The pay goes up to ₹20,000/month. 2 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Telecaller Activities & Performance And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : English, Hindi

Salary

Compensation: ₹18,000 – ₹20,000 per month.

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Requirements

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone patient and calm under pressure

Job at a glance

• Job location: Supela, Bhilai, Chhattisgarh
• Openings: 2
• Interview: 11:00 AM - 2:00 PM | Monday to Saturday
• Work type: On-site
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — E Genesis Financial Solutions reviews applications regularly.