Telecaller

E Services wants to bring on a Telecaller for its Hebbal, Bengaluru team. Salary is up to ₹16,000/month. 30 candidates will be hired for this role. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : Tamil, Hindi, Telugu, English

What you get

You will be paid ₹15,000 – ₹16,000 per month.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Tamil and Telugu
• Basic English
• Freshers can apply
• Languages: Tamil, Hindi, Telugu, English
• Someone polite and customer-first

Roles and responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.

Job details

• Job location: Hebbal, Bengaluru, Karnataka
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

Apply today and take the next step in your career with E Services.