Education Counsellor

E2P Consultancy Services has an opening for an Education Counsellor based in Kharadi, Pune. You can earn up to ₹17,000/month. The team is filling 3 vacancies.

In the employer’s words

Make A Call To The Prospective Clients And Provide Educational Information And Invite Them To The Office For Free Counseling And Career Advice. 1 - 2 Years Experience Compulsory. | Type : Outbound

What you get

You will be paid ₹15,000 – ₹17,000 per month.

Key responsibilities

As an Education Counsellor, your work will include:

• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• A polite, customer-first attitude

Position details

• Work location: Kharadi, Pune, Maharashtra
• Employment type: Full time
• Vacancies: 3
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — E2P Consultancy Services reviews applications regularly.