Voice & Non-Voice Call Center Agent

Eagru Service Pvt Ltd is hiring a Voice & Non-Voice Call Center Agent in Hebbal, Bengaluru. You can earn up to ₹18,000/month. 30 candidates will be hired for this role. Great for first-time job seekers.

Note from the employer

Voice & Non-Voice Call Center Agent. Type : Inbound, Outbound, International, Domestic | Languages : Hindi, English

Compensation

Compensation: ₹16,000 – ₹18,000 per month.

Roles and responsibilities

• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Inbound, International and Outbound
• Good English
• Freshers can apply
• Type: Inbound, Outbound, International, Domestic
• Languages: Hindi, English
• Someone patient and customer-first

Quick facts

• Job location: Hebbal, Bengaluru, Karnataka
• Timings: Fixable shift
• Job type: Full time
• Vacancies: 30
• Work type: Work from office
• Interview: Over the call

If this job suits you, apply now — shortlisted candidates will be contacted by Eagru Service Pvt Ltd.