Field Collection Executive

Earth Services has an opening for a Field Collection Executive based in Begusarai. 10 candidates will be hired for this role. The pay goes up to ₹16,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan
• Someone patient and customer-first

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹12,000 – ₹16,000 per month.

Position details

• Work location: Begusarai, Bihar
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 10

Interested? Apply now on BetterJobs with your resume — Earth Services reviews applications regularly.