Field Collection Executive

Earth Services is hiring a Field Collection Executive in Bhubaneswar-Puri Highway, Bhubaneswar. The team is filling 10 vacancies. Salary is up to ₹16,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Good knowledge of Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan
• Someone customer-first and calm under pressure

Key responsibilities

• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Salary

The salary for this role is ₹12,000 – ₹16,000 per month.

Position details

• Work location: Bhubaneswar-Puri Highway, Bhubaneswar, Odisha
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Work type: Work from office

Ready to start? Upload your resume and apply to Earth Services today.