Field Collection Executive

Join Earth Services as a Field Collection Executive in Jagatpur, Cuttack. The team is filling 10 vacancies. The pay goes up to ₹16,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you get

Salary: ₹12,000 – ₹16,000 per month, based on skills and experience.

Day-to-day work

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Hindi and English, Typing speed, Complaint handling and Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and calm under pressure

Job details

• Work location: Jagatpur, Cuttack, Odisha
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Earth Services reviews applications regularly.