Field Collection Executive

Earth Services Pvt Ltd is looking for a Field Collection Executive to join its team in Budh Vihar, Delhi. The pay goes up to ₹22,000/month. The team is filling 10 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Complaint handling, Verbal communication, CRM tools
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone polite and calm under pressure

What you will do

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

What you get

You will be paid ₹18,000 – ₹22,000 per month.

Position details

• Location: Budh Vihar, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Work type: Work from office
• Job type: Full time

Apply today and take the next step in your career with Earth Services Pvt Ltd.