Field Collection Executive

A new Field Collection Executive role is open at Earth Services Pvt Ltd, West Sagarpur, Ashok Park, Delhi. 20 candidates will be hired for this role. The pay goes up to ₹22,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹18,000 – ₹22,000 per month.

Key responsibilities

• You will follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• You will escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Verbal communication, CRM tools, Typing speed, Complaint handling
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• You are polite and customer-first

Job details

• Location: West Sagarpur, Ashok Park, Delhi, Delhi
• Job type: Full time
• Work mode: Office-based
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Earth Services Pvt Ltd reviews applications regularly.