Field Collection Executive

Earth Services is looking for a Field Collection Executive to join its team in Purnea, Purnia. Salary is up to ₹16,000/month. The team is filling 20 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Skills: Verbal communication, Complaint handling, Hindi and English, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

What the job involves

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You will identify upsell opportunities where relevant.
• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• You will resolve queries and complaints with patience and accuracy.

Salary

The salary for this role is ₹12,000 – ₹16,000 per month.

Position details

• Location: Purnea, Purnia, Bihar
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20

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