Field Collection Executive

Earth Services has an opening for a Field Collection Executive based in Siwan Jn, Siwan. The pay goes up to ₹16,000/month. There are 10 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Preferred Experience In : Loan

Your responsibilities

As a Field Collection Executive, your work will include:

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Loan
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Preferred Experience In: Loan
• Someone customer-first and patient

Salary and benefits

You will be paid ₹12,000 – ₹16,000 per month.

Position details

• Work location: Siwan Jn, Siwan, Bihar
• Employment type: Full time
• Work mode: Office-based
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Earth Services.