Team Leader

Earth services is hiring a Team Leader in Vikas Puri, Delhi. The team is filling 13 vacancies. Salary is up to ₹35,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Key responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Compensation

Compensation: ₹25,000 – ₹35,000 per month.

Position details

• Location: Vikas Puri, Delhi, Delhi
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 13

Interested? Apply now on BetterJobs with your resume — Earth services reviews applications regularly.