Telecaller

Start your next role as a Telecaller with Easy Intern in Kankarbagh, Patna. The pay goes up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

As a Telecaller, your work will include:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.

Salary

The salary for this role is ₹8,000 – ₹12,000 per month.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of CRM tools, Typing speed, Active listening and Verbal communication
• Female Only
• Basic English
• Freshers can apply
• Someone patient and customer-first

Job at a glance

• Work location: Kankarbagh, Patna, Bihar
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Easy Intern.