Telecaller

Join Easy Loan .com as a Telecaller in Sector-32, Chandigarh. There are 3 open positions. The pay goes up to ₹20,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: Active listening, Complaint handling, Typing speed, Hindi and English
• Female Only
• Good English
• Freshers can apply

Compensation

The salary for this role is ₹15,000 – ₹20,000 per month.

Key responsibilities

Here is what a typical day looks like:

• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Sector-32, Chandigarh, Chandigarh
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 3

Click Apply to send your profile to Easy Loan .com. It takes less than a minute.