Tele Caller

Easy Loans Fin Service wants to bring on a Tele Caller for its Dr. A.S Rao Nagar, Hyderabad team. 10 candidates will be hired for this role. Great for first-time job seekers. You can earn up to ₹11,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Outbound, Inbound

Salary and benefits

Salary: ₹10,000 – ₹11,000 per month, based on skills and experience.

Key responsibilities

As a Tele Caller, your work will include:

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Open to freshers
• Tenth Pass or equivalent
• Comfortable with Inbound, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound
• A calm under pressure, customer-first attitude

Position details

• Location: Dr. A.S Rao Nagar, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Easy Loans Fin Service reviews applications regularly.