Senior Customer Care Representative

Easy Minds Services Private Limited has an opening for a Senior Customer Care Representative based in Bandlaguda Jagir, Hyderabad. Great for first-time job seekers. Salary is up to ₹45,000/month. The team is filling 2 vacancies.

In the employer’s words

Handle Customer Calls And Whatsapp Inquiries, Assist With Bookings, Follow Up On Leads, Coordinate With Property Owners, And Convert Inquiries Into Confirmed Bookings. Type : Sales | Languages : Hindi, English, Telugu

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹20,000 – ₹45,000 per month.

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of English, Hindi, Sales and Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Hindi, English, Telugu

Job details

• Location: Bandlaguda Jagir, Hyderabad, Telangana
• Openings: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Office-based

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