Team Leader

Easy Money Lending is looking for a Team Leader to join its team in Sector 3 - Noida, Delhi. There are 5 open positions. You can earn up to ₹40,000/month.

Note from the employer

Lead, Guide, And Motivate The Telecalling/Sales Team To Achieve Daily And Monthly Targets.Monitor Team Performance, Attendance, And Productivity.Provide Coaching, Training, And Regular Performance Feedback.Ensure Compliance With Company Policies And Process Guidelines .Prepare Daily Reports And Coordinate With Management To Improve Team Performa. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Pay and perks

You will be paid ₹25,000 – ₹40,000 per month.

Roles and responsibilities

• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone calm under pressure and customer-first

Job at a glance

• Job location: Sector 3 - Noida, Delhi, Delhi
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Easy Money Lending reviews applications regularly.