Ecommerce Account Manager

Easy Sell Service Private Limited is looking for an Ecommerce Account Manager to join its team in Udhna, Surat. You can earn up to ₹40,000/month. The team is filling 5 vacancies.

In the employer’s words

Hiring E-Commerce Manager To Handle Amazon, Myntra, And Ajio Marketplace Operations Including Cataloging, Inventory, Pricing, Campaigns, And Order Management. Candidate Should Have Marketplace Experience, Excel Knowledge, And Strong Communication Skills For Smooth Online Business Operations And Sales Growth. 1 - 2 Years Experience Compulsory. | Advanced Excel

Pay and perks

Compensation: ₹20,000 – ₹40,000 per month.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Advanced Excel
• Basic English
• 1 - 2 Years Experience Compulsory.
• Advanced Excel
• You are calm under pressure and patient

Job at a glance

• Work location: Udhna, Surat, Gujarat
• Job type: Full time
• Interview: 9:30 AM - 6:30 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 5

Ready to start? Upload your resume and apply to Easy Sell Service Private Limited today.