Tele Caller

Echomark Services Private Limited, is hiring a Tele Caller in Shyambazar, Kolkata. 5 candidates will be hired for this role. Salary is up to ₹14,000/month.

Employer’s description

We Are Looking For A Female Telecaller To Work At Our Shyambazar Office, Responsible For Calling Customers For Car Insurance Renewals, Explaining Policy Details, Handling Incoming Calls, And Following Up With Customers To Ensure Timely Renewals. Good Communication Skills And A Professional Approach Are Required. More Than 2 Years Experience Compulsory. | Languages : Bengali, Hindi

Pay and perks

You will be paid ₹12,000 – ₹14,000 per month.

What we are looking for

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Bengali, Hindi
• Female Only
• No English required
• More Than 2 Years Experience Compulsory.
• Languages: Bengali, Hindi
• You are patient and calm under pressure

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Shyambazar, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Job type: Full time
• Work type: On-site
• Working hours: 10:00 AM - 6:45 PM | Monday to Saturday

Click Apply to send your profile to Echomark Services Private Limited,. It takes less than a minute.