Telecaller

Start your next role as a Telecaller with Echomark Services Private Limited in Shyambazar, Kolkata. The pay goes up to ₹14,000/month. There are 10 open positions.

In the employer’s words

We Are Looking For A Female Telecaller To Work At Our Shyambazar Office, Responsible For Calling Customers For Car Insurance Renewals, Explaining Policy Details, Handling Incoming Calls, And Following Up With Customers To Ensure Timely Renewals. Good Communication Skills And A Professional Approach Are Required. More Than 2 Years Experience Compulsory. | Languages : Bengali, Hindi

Skills and qualifications

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Skills: Bengali, Hindi
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Bengali, Hindi
• You are calm under pressure and polite

Salary and benefits

Salary: ₹12,000 – ₹14,000 per month, based on skills and experience.

Key responsibilities

As a Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.

Quick facts

• Job location: Shyambazar, Kolkata, West Bengal
• Work type: Work from office
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:00 AM - 6:45 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to Echomark Services Private Limited today.