Telecaller

Echomark Services Private Limited is hiring a Telecaller in Shyambazar, Kolkata. The team is filling 6 vacancies. Salary is up to ₹10,000/month.

Note from the employer

We Are Hiring A Female Telecaller With A Fixed Salary For Car Insurance Renewal At Our Shyam Bazar Office. Working Hours Are From 10:00 Am To 6:45 Pm, Monday To Saturday. Salary Ranges From 8,000 To 10,000 Along With Attractive Incentives. Interested Candidates Can Apply Now.

Salary

You will be paid ₹8,000 – ₹10,000 per month.

Candidate profile

• Open to freshers
• 12th Pass or equivalent
• Comfortable with Active listening, Verbal communication, Hindi and English, Typing speed
• Female Only
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Your responsibilities

As a Telecaller, your work will include:

• You'll follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Quick facts

• Location: Shyambazar, Kolkata, West Bengal
• Work type: On-site
• Working hours: 10:00 AM - 6:45 PM | Monday to Saturday
• Vacancies: 6
• Interview: 11:00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Echomark Services Private Limited.