Telecaller

Echomark Services Private Limited is hiring a Telecaller in Shyambazar, Kolkata. Freshers can apply. The team is filling 5 vacancies. Salary is up to ₹14,000/month.

In the employer’s words

We Are Looking For A Female Telecaller To Work At Our Shyambazar Office, Responsible For Calling Customers For Car Insurance Renewals, Explaining Policy Details, Handling Incoming Calls, And Following Up With Customers To Ensure Timely Renewals. Good Communication Skills And A Professional Approach Are Required. Languages : Hindi, Bengali

Pay and perks

You will be paid ₹12,000 – ₹14,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Bengali, Hindi
• Female Only
• No English required
• Freshers can apply
• Languages: Hindi, Bengali
• You are calm under pressure and customer-first

What the job involves

Your main tasks will be to:

• You'll log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Location: Shyambazar, Kolkata, West Bengal
• Openings: 5
• Work type: Office-based
• Timings: 10:00 AM - 6:45 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Echomark Services Private Limited today.