Customer Service Agent

Eclerx Services Limited is looking for a Customer Service Agent to join its team in Manimajra, Chandigarh. The team is filling 30 vacancies. No experience? You can still apply. Salary is up to ₹24,000/month.

Employer’s description

About The Role: As A Voice Analyst For The Us Voice Process, You Will Be Responsible For Delivering Outstanding Customer Service To Customers In The United States. You Will Be The First Point Of Contact For Customers Who Call In With Inquiries, And Your Primary Goal Will Be To Ensure That Their Needs Are Addressed, Their Questions Are Answered. Languages : English, English | Type : Inbound

Pay and perks

The salary for this role is ₹23,000 – ₹24,000 per month.

What the job involves

Here is what a typical day looks like:

• Identify and approach new customers in the assigned territory.
• Explain products and offers clearly and handle objections
• You will follow up on leads and convert them into sales.
• Achieve monthly sales and collection targets
• Record visits, calls and orders in the CRM or daily report

Eligibility

• Ideal for freshers starting their career
• Graduate or equivalent
• Good knowledge of English and Inbound
• Good English
• Freshers can apply
• Languages: English, English
• Type: Inbound
• A persuasive, confident attitude

Position details

• Location: Manimajra, Chandigarh, Chandigarh
• Job type: Full time
• Vacancies: 30
• Timings: Rotational Night Shifts and rotational 2 Week offs
• Interview timings: 11:00 AM - 8:00 PM | Monday to Friday
• Work type: Work from office

Apply today and take the next step in your career with Eclerx Services Limited.