Telecaller

Join Eco Sun Solar as a Telecaller in Rajajipuram, Lucknow. Salary is up to ₹11,000/month. Freshers can apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Ideal for freshers starting their career
• Education: Tenth Pass
• Skills: Typing speed, Verbal communication, Hindi and English, Active listening
• Basic English
• Freshers can apply
• Someone patient and customer-first

Your responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

What you get

The salary for this role is ₹5,000 – ₹11,000 per month.

Job at a glance

• Work location: Rajajipuram, Lucknow, Uttar Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work mode: Work from office
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Eco Sun Solar.