Receptionist Cum Telecaller

Start your next role as a Receptionist Cum Telecaller with Ecoedge Enterprises Private Limited in Mangolpuri, Delhi. Salary is up to ₹12,000/month. There are 2 open positions.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound, Domestic | Languages : Hindi, English

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound, Domestic
• Languages: Hindi, English
• Someone calm under pressure and polite

What the job involves

• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

What you get

The salary for this role is ₹10,000 – ₹12,000 per month.

Quick facts

• Location: Mangolpuri, Delhi, Delhi
• Job type: Full time
• Interview: 12:00 pM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 2

Apply today and take the next step in your career with Ecoedge Enterprises Private Limited.