Service Coordinator

Ecologics India Private Limited has an opening for a Service Coordinator based in Sector 57 - Gurgaon, Delhi. Salary is up to ₹28,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Someone calm under pressure and customer-first

Day-to-day work

As a Service Coordinator, your work will include:

• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• You will follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹20,000 – ₹28,000 per month.

Job details

• Work location: Sector 57 - Gurgaon, Delhi, Delhi
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Ecologics India Private Limited reviews applications regularly.