Client Service Executive

Ecom Retails Ecommerce Private Limited wants to bring on a Client Service Executive for its Mulund West, Mumbai team. There are 10 open positions. Salary is up to ₹30,000/month.

Employer’s description

Handle Inbound & Outbound Costomer Calls.Respond To Emails,Chats And Social Media Queries.Resolve Costomer Complaints.Ensure High Customer Satisfaction. Escalate Complex Issues To Senior Team.Coordinte With Internal Department.Maintain Costomer Records In Crm System. 1 - 2 Years Experience Compulsory.

What you get

Compensation: ₹15,000 – ₹30,000 per month.

Your responsibilities

• Share market and competitor feedback with the team
• Achieve monthly sales and collection targets
• Record visits, calls and orders in the CRM or daily report
• Identify and approach new customers in the assigned territory
• Explain products and offers clearly and handle objections

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Negotiation, Customer handling, Lead generation, CRM
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone target-driven and confident

Job details

• Job location: Mulund West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Ecom Retails Ecommerce Private Limited.