Customer Service Executive

A new Customer Service Executive role is open at Ecom Retails Ecommerce Private Limited, Mulund West, Mumbai. The pay goes up to ₹25,000/month. The team is filling 5 vacancies.

Note from the employer

Provide Information About Products And Services Including Pricing, Availability, Delivery Options, And Order Status. Provide Customer Support Via Email, Phone, Or Social Media Channels. Respond To Questions About Products, Shipping, Returns, Exchanges, And Other Topics.Create And Maintain Records Of Customer Interactions. 1 - 2 Years Experience Compulsory.

Compensation

You will be paid ₹15,000 – ₹25,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Target achievement, Lead generation, Negotiation, Presentation
• Good English
• 1 - 2 Years Experience Compulsory.
• Someone self-motivated and persuasive

What you will do

Here is what a typical day looks like:

• Record visits, calls and orders in the CRM or daily report.
• You'll explain products and offers clearly and handle objections.
• Achieve monthly sales and collection targets
• Prepare quotations and close deals with decision makers
• Share market and competitor feedback with the team
• Identify and approach new customers in the assigned territory

Job at a glance

• Location: Mulund West, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 5

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