Customer Service

Ecom Retails Ecommerce Private Limited wants to bring on a Customer Service for its Mulund West, Mumbai team. There are 5 open positions. Salary is up to ₹25,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Record visits, calls and orders in the CRM or daily report
• Explain products and offers clearly and handle objections
• Identify and approach new customers in the assigned territory
• Prepare quotations and close deals with decision makers
• Follow up on leads and convert them into sales.

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Local market knowledge, Target achievement, Customer handling, CRM
• Good English
• 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹15,000 – ₹25,000 per month.

Quick facts

• Job location: Mulund West, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

Apply today and take the next step in your career with Ecom Retails Ecommerce Private Limited.