Customer Service

Join Ecom Retails Ecommerce Private Limited as a Customer Service in Mulund West, Mumbai. There are 5 open positions. You can earn up to ₹25,000/month.

Employer’s description

Provide Customer Support Via Calls,Email, Phone, Or Social Media Channels. Respond To Questions About Products, Shipping, Returns, Exchanges, And Other Topics. Troubleshoot Issues With Various Ecommerce Platforms With Possible Solutions And Plan. Create And Maintain Records Of Customer Interactions. Handle Returns, Exchanges, And Other Customer Ser. 1 - 2 Years Experience Compulsory. | Skills Needed : Computer

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Computer
• Good English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Computer
• You are confident and self-motivated

Pay and perks

You will be paid ₹15,000 – ₹25,000 per month.

What you will do

Your main tasks will be to:

• Prepare quotations and close deals with decision makers
• You will share market and competitor feedback with the team.
• Explain products and offers clearly and handle objections
• Follow up on leads and convert them into sales
• Record visits, calls and orders in the CRM or daily report
• Identify and approach new customers in the assigned territory

Job details

• Work location: Mulund West, Mumbai, Maharashtra
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Ecom Retails Ecommerce Private Limited reviews applications regularly.