Ecommerce Account Manager

Ecommerce Operation is looking for an Ecommerce Account Manager to join its team in Bapuji Nagar, Bengaluru. Salary is up to ₹35,000/month. There are 30 open positions.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Advanced Excel

Salary

You will be paid ₹25,000 – ₹35,000 per month.

What you will do

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Advanced Excel
• Good English
• 1 - 2 Years Experience Compulsory.
• Advanced Excel

Job details

• Job location: Bapuji Nagar, Bengaluru, Karnataka
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

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