Telecaller

Start your next role as a Telecaller with Ecsels Holidays in Ravi Talkies, Bhubaneswar. No experience? You can still apply. The pay goes up to ₹5,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Skills and qualifications

• No prior experience needed — freshers can apply
• Tenth Pass or equivalent
• Skills: CRM tools, Complaint handling, Hindi and English, Active listening
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

Your responsibilities

• You will follow call scripts and update customers on ticket status.
• You'll resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.

Salary and benefits

You will be paid ₹5,000 per month.

Position details

• Location: Ravi Talkies, Bhubaneswar, Odisha
• Employment type: Full time
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Ecsels Holidays.