Telecaller

Edge Business solutions is hiring a Telecaller in Deopuri, Raipur. There are 30 open positions. Great for first-time job seekers. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Ideal for freshers starting their career
• Education: Graduate
• Good knowledge of Active listening, Complaint handling, Hindi and English and Verbal communication
• No English required
• Freshers can apply

What you get

You will be paid ₹11,600 – ₹15,000 per month.

Your responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Job details

• Job location: Deopuri, Raipur, Chhattisgarh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Edge Business solutions reviews applications regularly.