Telecaller

Edhanu India Pvt. Ltd is looking for a Telecaller to join its team in Saguna More, Patna. You can earn up to ₹25,000/month. The team is filling 2 vacancies.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic, Outbound | Languages : Hindi, English

What you will do

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic, Outbound
• Languages: Hindi, English
• Someone patient and customer-first

Position details

• Job location: Saguna More, Patna, Bihar
• Openings: 2
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Edhanu India Pvt. Ltd reviews applications regularly.