Senior Telecaller

Edrox Consultancy Llp is looking for a Senior Telecaller to join its team in Palarivattom, Kochi. You can earn up to ₹20,000/month. The team is filling 4 vacancies.

Note from the employer

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. Type : Sales | Languages : Hindi, English

Key responsibilities

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• You'll follow call scripts and update customers on ticket status.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with English, Hindi, Sales
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Hindi, English
• Someone calm under pressure and customer-first

Salary and benefits

Compensation: ₹15,000 – ₹20,000 per month.

Job at a glance

• Work location: Palarivattom, Kochi, Kerala
• Timings: 10: 00 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Vacancies: 4

Interested? Apply now on BetterJobs with your resume — Edrox Consultancy Llp reviews applications regularly.