Telecalling Executive

Education Centre Jaipur wants to bring on a Telecalling Executive for its Gopalpura, Jaipur team. Salary is up to ₹15,000/month. The team is filling 2 vacancies.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. More Than 2 Years Experience Compulsory. | Type : Sales, Domestic, Outbound, Inbound

Requirements

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of Domestic, Inbound, Outbound and Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Domestic, Outbound, Inbound
• You are calm under pressure and customer-first

Salary

The salary for this role is ₹15,000 per month.

What the job involves

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.

Position details

• Work location: Gopalpura, Jaipur, Rajasthan
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 2
• Employment type: Full time

Apply today and take the next step in your career with Education Centre Jaipur.