Telecaller

A new Telecaller role is open at Education house, Rasulgarh, Bhubaneswar. You can earn up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of Verbal communication, Active listening, Hindi and English and Typing speed
• Basic English
• Freshers can apply
• A calm under pressure, customer-first attitude

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system.

Salary and benefits

The salary for this role is ₹10,000 – ₹12,000 per month.

Quick facts

• Work location: Rasulgarh, Bhubaneswar, Odisha
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Education house.